v7v7's Privacy Policy

Welcome to v7v7. When you use our platform, you share certain personal information with us — it is our responsibility to ensure that information is kept secure and used appropriately. The terms set out in this privacy policy apply to the v7v7 website and all related services.

This policy is an integral part of our Terms and Conditions. By creating an account or starting to use the platform, you are considered to have accepted all the terms of this policy. Please read it carefully before using our services.

v7v7 collects various types of information from users in order to provide its services. This information is either provided directly by you or collected automatically through how you use the platform.

1.1 Information Provided at Registration

When you open an account with v7v7, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Username and password chosen by the user
• Nationality and current address
• National ID card or passport details for identity verification

1.2 Financial and Transaction Information

Information we record during deposits and withdrawals:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction amount, date, and time
• Transaction reference number

1.3 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device identification details
• Browser type and version
• Duration of site visits and list of pages viewed
• Cookie and session data

v7v7 collects user information only for specific and legitimate purposes. The main purposes are summarised in the table below:

Purpose	Description
Account Management	Completing registration, login, and account verification processes
Financial Transactions	Processing deposits and withdrawals smoothly
Customer Support	Providing 24/7 assistance via live chat and email
Security	Preventing fraud and ensuring account protection
Service Improvement	Improving platform performance and user experience
Responsible Gaming	Identifying signs of excessive play and providing timely support
Contact	Informing users about bonuses, updates, and important notices

Your information is never sold or exchanged with any third party beyond the purposes stated above. v7v7 always gives the highest priority to user interests.

To keep your personal information secure, v7v7 applies technical and organisational measures that meet international standards. All data exchanged between you and our servers is protected through SSL encrypted connections.

Our data protection framework operates at the following levels:

• Technical Protection: Data encryption, firewalls, and access control systems are kept active.
• Restricted Access: Only authorised staff can access specific data.
• Monitoring System: Round-the-clock monitoring is maintained to detect suspicious activity.
• Regular Audits: Periodic reviews are conducted to verify the effectiveness of security measures.
• Third-Party Restrictions: Strict agreements govern data sharing with service provider partners.

How long your personal information is retained depends on the purpose of collection and applicable legal obligations. Some information may be retained for a set period even after an account is closed.

v7v7 uses cookies on its website. Cookies are small text files stored in your browser that help us understand how the site is being used.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor site usage and make improvements.

4.2 Cookie Control

You can control or delete cookies at any time from your browser settings. Please note that disabling cookies may cause some features of the site to not work properly. Essential cookies remain active at all times to enable the service.

When you visit the site, a cookie consent banner is shown where you can accept or decline. You can change your preferences at any time by going to Settings.

v7v7 never sells your personal information to third parties. However, limited information may be shared with specific parties when required to operate the service:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity Verification Services: Information may be shared with trusted verification partners to confirm account authenticity.
• Legal Obligations: We may be required to provide information in response to a court order or a lawful request from a law enforcement authority.
• Technical Partners: Necessary information may be shared with technology partners for platform maintenance and security.

In all cases, third parties are given only the minimum information required and are bound by data confidentiality agreements.

As a registered member of v7v7, you have certain rights regarding your own information. You can contact our support team at any time to exercise these rights.

6.1 Right to Access Information

You may request to know what information we hold about you. After verification, that information will be provided to you within a set timeframe.

6.2 Right to Correct Information

If any of your information is incorrect or out of date, you may request that it be corrected or updated. Some information can be changed directly from your account settings.

6.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete information that is subject to legal obligations or linked to active transactions.

6.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or SMS at any time. This will not stop you from receiving important account-related notices.

More detailed user protection information can be found in our Responsible Gaming guidelines, particularly for those seeking help managing their gaming activity.

All v7v7 services are strictly for users aged 21 and above. We do not knowingly collect information from any minor or allow them to use the platform.

Age verification is in place at the time of registration. If we become aware that a minor's information has been included in our database, that account will be closed immediately and all related information will be deleted. Parents or legal guardians may contact our support team to report such concerns.

v7v7 may use servers and services located in different countries to operate its platform. As a result, your information may be processed or stored outside Bangladesh.

For any such international transfer, it is ensured that the security and privacy of your data at the destination meets the standards set out in this policy. Appropriate agreements and security frameworks are applied where necessary.

v7v7 may update this privacy policy from time to time. If any significant change is made, you will be notified via your registered email or through a notice on the platform.

If you continue to use the platform after an update, you are considered to have automatically agreed to the terms of the new policy. It is therefore recommended that you review this page periodically.

If you have further questions about this policy or our services, you will find answers to many of them on our FAQ page.

If you have any questions, complaints, or information requests regarding this privacy policy, please contact our support team. We are available in both Bengali and English, seven days a week, twenty-four hours a day.

Visit our About Us page to learn more about us.